The text that gets read. Now it also gets answered.

Your customers live in WhatsApp. SquawkVoice reads the message, pulls the order, sends the reply. Books the appointment. Sends the reminder before they ask. Same agent that runs your voice, email, and chat, now where your customers already are.

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SOC 2 Type II

HIPAA with BAA

GDPR with DPA

10DLC registered

Already running
in production.

65 to 85%

of routine WhatsApp conversations resolved without a human.

Under 30 sec

average first response, day or night.

3 to 5x

higher open rates than email on the same outreach.

40 to 60%

shorter time-to-close on WhatsApp messages that reach your team.

Days, not quarters

from kickoff to first production message.

Based on customer deployments across retail, travel, and healthcare operations.

You're already texting your customers.
They just can't text back.

The blast goes one way.

Most businesses use WhatsApp for notifications only. Order shipped. Appointment tomorrow. The customer replies with a real question and hits a channel that was never built to answer.

Support is only on your site.

The answer sits behind a login, a help center, a chat widget they have to go find. So they don't. They wait, or they call, or they leave.

The thread has no memory.

Marketing sent the promo. Support never saw it. The customer who replied to Tuesday's message gets treated like a stranger on Thursday. Same person, three tools, no shared context.

It answers when they message. It reaches out when they don't.

Most tools do one or the other. A chatbot waits to be spoken to. A notification tool only ever talks first. WhatsApp with SquawkVoice does both, as the same agent, in one thread that persists for weeks.

The customer gets a delivery update they didn't ask for, replies with a question, and gets a real answer. No new ticket. No "please visit our help center." The conversation that started as an outbound message becomes an inbound resolution without ever leaving the thread. Outbound campaigns run through the marketing orchestration platform you already use, like Klaviyo.

Real resolution.
In the thread they already trust.

Delivery and order status

Pulls the order from your system. Sends the status, tracking link, and ETA right in the thread. Updates the address if it changed.

Appointment reminders and confirmations

Sends the reminder before they forget. Confirms, reschedules, or cancels in a reply. Writes back to your scheduling system.

Proactive outbound campaigns

Reaches out first with updates, offers, and follow-ups, then handles the replies as a real conversation instead of a dead end.

Conversational support resolution

Reads the question, pulls live data, answers the actual thing they asked. Everything gets resolved in the thread.

Financial alerts and OTP

Delivers alerts, verifications, and one-time passcodes where they get read in seconds, with the same agent ready if the customer replies.

Handoffs that don't make customers start over

AI brings in your team. The full thread, the summary, and the customer history. The customer doesn't repeat themselves.

What makes it feel like a real reply, not an autoresponder.

WhatsApp Business Platform

Built on Meta's API, not a workaround. Verified business profile. Green checkmark eligible.

Live data on every reply

No pre-written scripts. The AI pulls from your CRM, order system, and helpdesk while the conversation is happening.

Template & session handling

Manages the 24-hour customer service window and approved template messages automatically. You don't think about the rules. The agent does.

Full conversation context

Remembers what was said earlier in the thread, yesterday, or last week. Handles follow-ups without asking the customer to repeat themselves.

Escalation rules you set

Define handoff conditions in plain language: topic, sentiment, customer value. The AI follows them.

Built-in QA

Full message logs. Sentiment scoring. Compliance flagging for regulated industries.

WhatsApp Business Platform

Built on Meta's API, not a workaround. Verified business profile. Green checkmark eligible.

Live data on every reply

No pre-written scripts. The AI pulls from your CRM, order system, and helpdesk while the conversation is happening.

Template & session handling

Manages the 24-hour customer service window and approved template messages automatically. You don't think about the rules. The agent does.

Full conversation context

Remembers what was said earlier in the thread, yesterday, or last week. Handles follow-ups without asking the customer to repeat themselves.

Escalation rules you set

Define handoff conditions in plain language: topic, sentiment, customer value. The AI follows them.

Built-in QA

Full message logs. Sentiment scoring. Compliance flagging for regulated industries.

Same agent as your voice, email, and chat.
Same memory.

AI Messages for Customer Service

WhatsApp isn't a separate tool bolted on. It's the same agent, the same configuration, and the same knowledge base you run everywhere else, reaching your customer on one more channel.

The customer who chatted Tuesday and messages on WhatsApp Thursday is remembered. No repeating themselves, no cold start. The agent who picks up an escalation sees the whole history, not just the WhatsApp thread.

Voice, Email, and Chat run on the same brain, so adding them is additive, never a re-setup. Configure once. Reach your customer wherever they already are.