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Automate your call handling without losing the human touch
Stop routine calls from driving up wait times and missed opportunities. SquawkVoice handles common requests automatically, improving efficiency and customer experience.
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SOC2 Compliant
GDPR Ready
Enterprise-Grade Security
Same Day Deployment
Too many calls. Too much waiting. Too much operational strain.
Your team answers these questions 10 times a day. Every day. Same questions. Different callers.
Meanwhile:
- Complex issues sit in queue while the team handles basic FAQs
- Wait times spike during peak hours
- Customers get frustrated with hold music
- Your best agents burn out on repetitive work
- Hiring more people just scales the problem
Your team should handle exceptions, not repetition.
SquawkVoice resolves common requests automatically and escalates only when human attention is needed.
Book a Demo
AI voice agents that resolve routine calls automatically
SquawkVoice answers routine questions, completes simple requests, and handles high-volume call traffic end-to-end thereby reducing wait times, missed calls, and operational load.
From "Where's my order?" to "Issue resolved"
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Order Status & Tracking
Answers status questions by pulling real-time information from your systems and resolving requests in a single call.
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Appointment Scheduling
Books, reschedules, or cancels appointments automatically, keeping calendars accurate without staff involvement.
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FAQs & Product Information
Provides accurate answers using your knowledge base, reducing repeat calls and unnecessary follow-ups.
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Smart Escalation
Identifies when human attention is needed and escalates with full context, transcripts, and prior actions taken.
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Multi-Step Troubleshooting
Guides customers through common issues with conversational flows. Order status. Inventory check. Lost receipt. Resolves problems without getting a human involved.
Order Status & Tracking
Answers status questions by pulling real-time information from your systems and resolving requests in a single call.
Appointment Scheduling
Books, reschedules, or cancels appointments automatically, keeping calendars accurate without staff involvement.
FAQs & Product Information
Provides accurate answers using your knowledge base, reducing repeat calls and unnecessary follow-ups.
Smart Escalation
Identifies when human attention is needed and escalates with full context, transcripts, and prior actions taken.
Multi-Step Troubleshooting
Guides customers through common issues with conversational flows. Order status. Inventory check. Lost receipt. Resolves problems without getting a human involved.
Built for teams that can’t afford missed calls or long wait times
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Customer Support &
CX Teams
Reduce wait times and abandonment by resolving routine requests automatically and escalating only when human attention is needed.
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Travel, Hospitality & Booking Platforms
Handle high call volumes for reservations, changes, and status inquiries without adding staff during peak demand.
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Retail, E-Commerce & Delivery Operations
Resolve order status, delivery questions, and common issues automatically to keep customers informed and calls contained.
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Property, Leasing & Business Services
Answer availability, scheduling, and service questions automatically so incoming calls don’t interrupt day-to-day operations.
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Financial &
Insurance Services
Handle routine inquiries securely and consistently while escalating sensitive or complex issues with full context.
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Education, Membership & Nonprofit Organizations
Respond to common questions and requests automatically, keeping service responsive without increasing administrative load.
Core Capabilities
Voice & Conversation Quality
Natural conversations that understand intent and complete requests
- Human-like voice with low latency
- Multi-language conversations
- Context-aware responses
- Intent understanding beyond keywords
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Intelligent Call Routing
Automatically resolves routine requests and escalates only when human judgment is required.
- Resolves common requests end-to-end
- Identifies when escalation is necessary
- Passes full context and transcripts on escalation
- Reduces repeat calls and follow-ups
Analytics & Insights
Visibility into outcomes that matter — wait times, containment, abandonment, and resolution.
- Call volume and resolution outcomes
- AI-handled vs escalated calls
- Calls answered and average duration
- Customer sentiment and satisfaction
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Workflow Builder
Configure how calls are handled without code, across systems you already use.
- Visual flow configuration
- System actions (lookup, update, schedule)
- Guardrails and escalation rules
- Safe testing before go-live
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Security & Compliance
SOC2 Compliant
Independently audited. Enterprise-grade security controls. Data encrypted at rest and in transit.
GDPR Ready
Data minimization. Consent management. Right to erasure. Complete audit trails.
Data Encryption & Protection
End to end encryption (AES-256 & TLS 1.2+) with strict tenant isolation and key management.
Why SquawkVoice wins against the alternatives
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Traditional IVR
Human Call Center
Basic AI Chatbots
Natural Conversation
Human-like
Menu navigation
Yes
Text only
Real-Time Data Access
API integrations
Static menus
Manual lookup
Limited
Handles Complexity
Multi-step flows
Rigid paths
Yes
Simple only
Intelligent Escalation
With full context
Blind transfer
N/A
Basic routing
24/7 Availability
Always on
Yes
Extra cost
Yes
Multilingual Support
Automatic
Rare
Hiring challenge
Limited
Deploy Timeline
Days to weeks
Months
Months (hiring/training)
Weeks
Ongoing Cost
Low fixed + usage
Medium (licensing)
High (staffing)
Medium
Scales Instantly
Yes
Limited capacity
Hire more staff
Yes
Compliance Ready
SOC2, GDPR
Depends
If trained
Varies
Connects to the systems you already use
SquawkVoice plugs into your existing CRM, order management, scheduling, and knowledge systems. No rip-and-replace.
Frequently Asked Questions
What does SquawkVoice do?
How is this different from an IVR or phone tree?
What happens if the AI doesn’t know an answer?
Does it work with our existing phone system?
Is SquawkVoice secure and compliant?
Does it support multiple languages?
How quickly can we get started?
