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Healthcare
Automate patient access without burdening staff
SquawkVoice connects to your tools to handle routine patient calls automatically.
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What SquawkVoice does does for healthcare
Handles appointment scheduling automatically
AI accesses your calendar system to check availability, book appointments, send confirmations, and provide pre-visit instructions. Patients get scheduled without staff involvement.
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Collects insurance information
Collects insurance provider details, policy numbers, and coverage information. Updates patient records and flags verification issues for staff review.
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Manages appointment changes
Handles rescheduling and cancellations. Checks available slots, moves appointments, updates calendar, sends new confirmations automatically.
Provides office information
Answers questions about office hours, locations, parking, accepted insurance, new patient procedures, and required documentation.
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Routes clinical calls with context
Escalates symptom-related or clinical calls to staff with call summary and intake notes.
Handles appointment scheduling automatically
AI accesses your calendar system to check availability, book appointments, send confirmations, and provide pre-visit instructions. Patients get scheduled without staff involvement.
Collects insurance information
Collects insurance provider details, policy numbers, and coverage information. Updates patient records and flags verification issues for staff review.
Manages appointment changes
Handles rescheduling and cancellations. Checks available slots, moves appointments, updates calendar, sends new confirmations automatically.
Provides office information
Answers questions about office hours, locations, parking, accepted insurance, new patient procedures, and required documentation.
Routes clinical calls with context
Escalates symptom-related or clinical calls to staff with call summary and intake notes.
Built for healthcare providers
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Primary Care Practices
Appointment scheduling, insurance verification, prescription refills, test result inquiries, referral questions, patient intake.
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Specialty Practices
Consultation scheduling, insurance authorization, pre-procedure instructions, follow-up appointments, treatment questions, care coordination.
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Dental Practices
Appointment booking, insurance verification, treatment reminders, billing questions, emergency triage, new patient intake.
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Mental Health Practices
Therapy scheduling, intake coordination, insurance details, crisis routing per practice protocols.
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Urgent Care & Walk-In Clinics
Hours, locations, insurance acceptance, service availability, symptom pre-screening (non-diagnostic).
What you get with SquawkVoice
Appointment management
Automated scheduling, rescheduling, cancellations, waitlist management, reminder calls, no-show reduction.
Patient intake automation
Collects patient demographics, insurance details, intake details, reason for visit, required forms before appointments.
Custom administrative workflows
Define how scheduling, intake, refill requests, and urgent calls are routed to staff. Set escalation rules as needed.
Call analytics dashboard
Track call volume by type, appointment booking rates, no-show patterns, common patient questions, staff workload.
Multilingual support
Handle calls in Spanish, Mandarin, Vietnamese, and other languages to serve diverse patient populations.
Frequently Asked Questions
How long does implementation take?
What happens with urgent medical calls?
Does it work for multi-location practices?
Can we customize for our specialty?
How do we measure success?
