Transparent pricing that scales with your use
Billing is based on the call volume and term. No hidden fees or surprises.































































Squawk Accelerator
30 days of hands-on support from a dedicated AI engineer who handles onboarding, workflow design, prompt tuning, integrations, and go-live.
Frequently Asked Questions
There are no "penalty" rates. You continue to be billed at your discounted "Commit & Save" rate for every additional minute.
Your monthly payment isn't "lost." It contributes to an Annual Credit Pool. Unused value stays in your account as credits to cover busier months later in the year.
Yes. While our standard plans are annual, we offer further discounts for 3-year contracts. Contact sales to discuss long-term options.
Absolutely. You can move to a higher volume tier at any time to unlock a lower per-minute rate for the remainder of your term.
Chat is billed per session. A session is one web chat conversation lasting up to 24 hours, regardless of how many messages are exchanged. You pay the same rate whether the conversation is 2 messages or 20.
Voice is billed per minute of call time. Chat is billed per session. The per-unit rates are identical across both channels for the same tier.
Yes. Our outbound rate is all-inclusive. There are no separate line items for platform, AI or agnets. The per-minute rate is the total cost.
DNC (Do Not Call) registry scrubbing is the customer's responsibility but can be included if needed.
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